Shipping policy
Processing Time All orders are processed within 2–3 business days. Orders are not processed or shipped on weekends or public holidays. During high-demand periods, processing may take slightly longer.
Domestic Shipping (South Africa) We offer Standard and Express shipping within South Africa. Delivery times are estimated at 3–5 business days for Standard and 1–2 business days for Express, depending on your location. Remote areas may experience longer delivery times.
International Shipping We ship internationally. International orders typically arrive within 7–21 business days depending on the destination country and customs processing times. Please note that any customs duties, taxes, or import fees are the responsibility of the customer.
Order Tracking Once your order has been shipped, you will receive a confirmation email with tracking information where available.
Damaged or Lost Packages If your order arrives damaged or is lost in transit, please contact us at [your email] within 7 days of the expected delivery date so we can assist you.
Contact Us For any shipping-related queries, please reach out to us at kkelley060323@gmail.com.